Comcast opens 600-seat customer support center in Fort Collins, now hiring

Monday July 24, 2017 0 comments Tags: Fort Collins, Comcast, Rich Jennings, Wade Troxell, David May


FORT COLLINS -- Comcast is opening a new 600-seat customer support center in Fort Collins.Comcast_logoUSE

The state-of-the-art 80,000-square-foot facility will provide customer support for Comcast residential services for customers from across the country, the company said.

Comcast said it has been hiring for the new positions and providing comprehensive training to team members for nearly six months. With the addition of the call center, Comcast will have nearly 9,000 employees throughout Colorado.

Comcast said the announcement emphasizes its continued investment in Colorado. Since 1996, Comcast has invested more than $7 billion in technology and infrastructure in Colorado, including more than $300 million in network investment in the last five years.

Last year, Comcast contributed more than $15.5 million in financial and in-kind resources to 200 community organizations across Colorado, the company said.

“Comcast’s decision to locate this facility in Fort Collins showcases Northern Colorado for our talented workforce and resources," said Fort Collins Mayor Wade Troxell.

“Comcast is committed to delivering an exceptional customer experience at every interaction with our company,” said Rich Jennings, senior VP of Comcast’s Mountain West Region.

“Our company’s and our employees’ investment and involvement in Fort Collins and the Northern Colorado community bring us a step closer to delivering an excellent customer experience.”

“Comcast is already a great partner in Fort Collins and the region” said David May, president & CEO of the Fort Collins Area Chamber of Commerce. 

“The opening of this new facility will help Northern Colorado’s talented and skilled workforce continue to grow and thrive.”

Comcast also announced a $10,000 grant for Fort Collins-based Neighborhoods United to help local at-risk youth obtain the school supplies they need to succeed in the upcoming school year.