Cherwell Software recognized as 2021 Gartner Peer Insights Customers’ Choice for IT Service Management Tools

Monday March 22, 2021 0 comments Tags: Colorado Springs, Cherwell Software

COLORADO SPRINGS -- Cherwell Software, a global leader in delivering service experiences through integrated, adaptable technology that makes work flow, has been named a Customers’ Choice in the March 2021 Gartner Peer Insights ‘Voice of the Customer’ for IT Service Management Tools report.Cherwell_logoUSE

Cherwell Software received a four-and-a-half-out-of-five star rating with 140 verified reviews -- ranking them comparatively in ITSM category among seven companies overall.

The Gartner Peer Insights Customers’ Choice Distinction is based on feedback from end users at companies who have purchased, implemented and/or used Cherwell Software. 

According to the report, to qualify, “vendors must have a product that is listed in this market on Gartner Peer Insights, have their overall rating (out of 5 stars) above or equal to the mean rating for that market, and receive 50 or more eligible published customer reviews during the one-year submission period. 

In addition, customer reviews must be representative of a broad mix of enterprise clients from different industries, company sizes and deployment regions.” 

"We are honored to be named a 2021 Customers' Choice for IT Service Management tools,” said Crystal Miceli, VP, Product & Customer Marketing, Cherwell Software. 

“We believe, this distinction is a testament to our company's mission and ongoing commitment to deliver exceptional support and experiences to our customers and those within our partner ecosystem. 

"We are excited to take our innovation and growth to the next level and further distinguish ourselves from our competitors as a leader in the ITSM space across several growing markets. 

“Thank you to our customers for selecting our platform, trusting our capabilities, and for sharing their experiences for us to receive this recognition."