CSG, Yaana partner to deliver copyright infringement notices

Friday June 1, 2018 0 comments Tags: Greenwood Village, CSG Systems International, Yaana, GCI, Ian Watterson

GREENWOOD VILLAGE -- CSG (NASDAQ: CSGS) announced it has partnered with California-based Yaana to advance GCI’s ability to respond quickly and accurately to notifications alleging copyright infringement by GCI’s subscribers.

Alaska-based GCI offers wireless and wireline voice, video, and data communication services to residential, commercial and government customers across Alaska and the Pacific Northwest.

CSG’s partnership with Yaana, a leading global provider of intelligent compliance solutions, aims to deliver a copyright complaint system that quickly and accurately processes copyright infringement notices from digital content owners and their copyright agents to GCI’s Internet subscribers.

The system enables GCI to rapidly notify and educate its customers regarding copyright infringement and take other appropriate measures.

“As consumer appetite for digital content continues to grow, GCI is making sure that our subscribers can easily access the content they want, while also having the right processes in place to address subscribers who are repeat infringers,” said Susannah Scholl, GCI’s VP of information technology.

“The copyright complaint system will help us meet our compliance goals and free up valuable resources which we can devote to growing our business and satisfying our customers.”

CSG’s managed services offering combined with Yaana’s copyright complaint system offers a cost-effective solution that automates the process of managing incoming notices alleging copyright infringement.

“The copyright complaint system is the latest step we have taken to help our clients better manage complex processes such as lawful compliance, subpoena search and data infringement requirements,” said Ian Watterson, CSG’s head of Americas.

“Local and national law enforcement communications requests are growing daily for service providers worldwide and CSG helps our clients respond to requests efficiently, securely and quickly.”

CSG is an authorized reseller of several Yaana solutions, including legal compliance solutions such as Request Management System (RMS) and Data Retention System (DRS).

“Our strategic partnership with CSG allows us to effectively address the challenge regarding copyright infringement by extending our copyright complaint solution to communication providers. We are proud that GCI has chosen Yaana’s industry leading copyright complaint system,” said Raj Puri, Yaana CEO.